FAQ
Every question we get, answered directly
No sales calls required to get a straight answer. If your question isn't covered here, ask us directly — we typically respond within one business day.
What does Hakrosoft specialize in?
Hakrosoft is a boutique custom software development agency specializing in native iOS and Android apps, MERN and MEAN full-stack platforms, PHP/Laravel web systems, C++/Qt enterprise software, and structured software quality assurance (SQA).
Who does Hakrosoft work with?
We work with Western SMEs and startups, as well as GCC enterprises and government-adjacent teams that need production-grade software with direct founder involvement and a consistent engineering team.
How is Hakrosoft different from larger agencies?
You work directly with leadership and the same specialists from discovery through launch. We do not rotate contractors or hand projects off to junior teams you never met — team consistency is our core differentiator.
What engagement models do you offer?
We offer fixed-scope projects, dedicated team engagements, and time-and-material arrangements. The right model depends on clarity of requirements, timeline flexibility, and how closely you want to collaborate day to day.
How quickly do you respond to new project inquiries?
We typically respond within one business day. A founder or project lead reviews your message, assesses fit, and proposes clear next steps — a discovery call, phased proposal, or honest referral if we are not the right partner.
Do you work with startups and established businesses?
Yes. We support early-stage product teams that need a reliable build partner and established organizations that need modernization, custom systems, or a dedicated delivery team without the overhead of a large agency.
What types of products do you build?
We build native mobile apps, responsive web platforms, SaaS products, internal tools, compliance portals, and enterprise systems where reliability, maintainability, and clear delivery processes matter most.
Services & Technology
Services & Technology
See related page →What we build and how we choose a stack.
Do you build native or cross-platform mobile apps?
We primarily build native iOS apps with Swift and native Android apps with Kotlin/Java for maximum performance and platform fidelity. Where it fits the product, we also deliver cross-platform mobile experiences.
Can you modernize legacy PHP or desktop software?
Yes. We modernize legacy PHP applications (including Laravel migrations and WordPress platforms) and C++/Qt desktop or embedded systems — improving security, maintainability, and UX without unnecessary full rewrites.
Is QA included in every engagement?
Quality assurance is built into every engagement. We also offer standalone SQA services including test planning, automation, regression suites, cross-device coverage, and release sign-off.
Which tech stacks do you recommend for web products?
For JavaScript-heavy products we typically recommend MERN (React) or MEAN (Angular), depending on your team's preferences and long-term maintainability needs. For content-heavy or established PHP environments, we use Laravel or carefully scoped WordPress architectures.
How do you decide whether a project should use native or cross-platform development?
We evaluate performance, device requirements, team capacity, timeline, and product strategy. Native development is often the best fit when you need maximum platform quality, while cross-platform options can be effective for simpler or shared experiences.
Can you help with product discovery before we commit to full development?
Yes. We often start with discovery workshops, technical planning, and decision-making support so the scope, architecture, and delivery plan are clear before budgets are committed.
How does Hakrosoft price a software project?
Pricing depends on the engagement model you choose: fixed scope for well-defined deliverables, a dedicated team for ongoing work billed on a recurring basis, or time & material for evolving requirements billed by hours used. We confirm the right model and a firm estimate during discovery.
What's a realistic budget range for a custom software project?
It varies significantly by scope — a focused MVP or single-platform mobile app typically falls in a different range than a multi-platform enterprise system. We ask about budget range during initial contact so we can propose a scope that's realistic for your investment level, rather than guessing.
Do you require full payment upfront?
No. Fixed-scope projects are typically billed against agreed milestones, and dedicated-team or time & material engagements are billed on a recurring cycle (commonly monthly) tied to work actually delivered.
Is a discovery phase billed separately?
For projects with unclear or evolving requirements, we often recommend a short, separately scoped discovery phase (time & material) to produce a firm estimate before committing to a fixed-scope contract — this reduces the risk of scope disputes later.
What's included in the price — do you charge extra for QA or support?
Structured QA is built into every engagement, not billed as an add-on. Post-launch support is typically scoped separately as an ongoing dedicated-team or time & material arrangement, since support needs vary widely once a product is live.
What does your software delivery process look like?
We follow a structured path: discovery and scoping, technical strategy and architecture, iterative development with continuous QA, launch readiness (CI/CD, monitoring, store submission), and optional long-term support.
How do you handle communication during a project?
You get a dedicated project lead, regular progress updates, shared tooling for tasks and documentation, and direct access to the engineers building your product — not a ticket queue behind account managers.
Do you only work with companies in these specific industries?
No. These are the industries where we have the deepest applied experience — healthcare, fintech, logistics, SaaS, and GCC/government projects in particular — but we take on well-scoped work outside this list where the technical fit is strong.
How do you handle industry-specific compliance requirements?
We design for the relevant compliance framework from the architecture stage — audit trails, consent management, data residency, and access controls — rather than retrofitting them after a review flags a gap. Tell us your specific regulatory context during discovery and we'll scope accordingly.
Can you work with our existing legacy systems in a regulated industry?
Yes. We regularly integrate with existing hospital information systems, core banking platforms, and legacy ERPs rather than requiring a full rebuild — modernization and phased migration are common engagement types for us.
Will I actually work with the people listed on this page?
Yes. Team consistency is a core part of how we work — the specialists who scope your project during discovery are the same people who build and support it, not a rotating pool of contractors.
Who will be my main point of contact during a project?
Most engagements are led by a dedicated project lead who coordinates delivery and communication, with direct founder involvement maintained throughout for strategic and technical decisions.
How does Hakrosoft structure delivery?
Hakrosoft is a lean custom software agency covering iOS, Android, full-stack web (MERN/MEAN/PHP), C++/Qt enterprise software, design, QA, and project management — staffed for consistency rather than headcount.
Will founders stay involved after the sales process?
Yes. Direct founder and leadership involvement continues through discovery, architecture, delivery, and support — so strategic and technical decisions stay aligned with the people who scoped the work.
What information should I include in my inquiry?
Share your product goals, target users, preferred platforms (iOS, Android, web, desktop), timeline, and approximate budget if known. Even a rough description helps us assess fit and prepare for a productive discovery call.
Do you sign NDAs before discussing project details?
Yes. We routinely work under NDA and treat client confidentiality as a default — especially for early-stage products, proprietary systems, and regulated industries.
Ready to discuss your next software project?
We help teams scope, build, and launch reliable software — from native mobile apps and modern web platforms to enterprise systems and long-term support.
info@hakrosoft.com · We respond within one business day